Privacy
Statement for CustomFineJewelry.Com
Opals
International Jewelers, Inc. dba CustomFineJewelry.com has
created this privacy statement in order to demonstrate our
firm commitment to privacy. The following discloses our
information gathering and dissemination practices for this
website: www.customfinejewelry.com
We
use your IP address to help diagnose problems with our server,
and to administer our Web site. Your IP address is used
to help identify you and your shopping cart and to gather
broad demographic information.
Our
site uses cookies to keep track of your shopping cart and
to make sure you don't see the same ad repeatedly. We use
cookies to deliver content specific to your interests and
to identify you with subsequent visits.
Our
site's registration form requires users to give us contact
information (like their name and email address). We use
customer contact information from the registration form
to send the user information about our company. The customer's
contact information is also used to contact the visitor
when necessary during a credit card transaction. Users may
opt-out of receiving future mailings; see the choice/opt-out
section below.
This
site contains links to other sites. www.customfinejewelry.com
is not responsible for the privacy practices or the content
of such Web sites.
Our
site uses a secure order form for customers to request
information, products, and services. We collect visitor's
contact information (like their email address), unique identifiers
(like their mailing address and phone number, as well as
their account or credit card numbers), and demographic information
(like their zip code, age, or income level). Contact information
from the order form is used to send orders and information
about our company to our customers. The customer's contact
information is also used to get in touch with the visitor
when necessary to verify the order. Demographic and profile
data is also collected at our site. We use this data to
tailor our visitor's experience at our site, showing them
content that we think they might be interested in, and displaying
the content according to their preferences. Credit card
numbers are NEVER seen by us when the Secure Encryption
Server is used by you to place your order. Only if you
give us this number via another media i.e. fax, phone email
or mail will we ever see it. The number is shredded after
all transactions are approved and closed.
Our
online surveys ask visitors for contact information (like
their email address) and demographic information (like their
zip code, age, or income level). We use contact data from
our surveys to send the user information about our company.
The customer's contact information is also used to contact
the visitor when necessary such as when aa contest is won.
We
run contests on our site in which we ask visitors for contact
information (like their email address) and demographic information
(like their zip code, age, or income level). We use contact
data from our contests to send users information about our
company. The customer's contact information is also used
to contact the visitor when necessary WE DO NOT SELL OR
SHARE ANY CLIENT INFORMATON WITH ANYONE OUTSIDE OF AUSTRALIANOPALS.COM
WEBSITE. With our secure e-commerce ordering process the
customers credit card information is not recieved
by any of our employees. All transaction data ( such as
credit card numbers ) is SHREDDED immediately after processing.
No information like this is kept for future reference. We
fully protect the privacy of the bank card information.
It is against the law and all credit card merchant programs
to use your credit card information for anything besides
the initial credit card purchase that you authorized.
Security
This
site has security measures in place to protect the loss,
misuse and alteration of the information under our control,
including HACKERSAFE third party verification services which
"daily" try to infiltrate our SECURE SERVERS in order to
expose ANY vulnerabilities that may develop. We utilize
industry standard SSL encryption when accepting your credit
card information during our online checkout process, unless
you specifically choose the non-SSL encryption version of
our order form. In addition, with the CyberCash seeecure
e-commerce system, your credit card information does not
reside on our server. Instead, once you submit your order,
your credit card information is immediately encrypted (or
scrambled) and this encrypted series of numbers goes directly
to the CyberCash server for de-encryption (unscrambling)
and then verification of credit card authenticity, address
verification and card members account balance.
If your credit card information is authorized then a message
goes back to the merchant without any credit card information.
The merchant is informed that the transaction is approved
or not approved. The chances of your credit card information
being stolen from your order processing (you placing an
order) is very remote if not impossible. It has been shown
that your credit card information is more likely to be compromised
from your last visit to your local restaurant than through
a secure internet transaction. We can honestly say that
we have NEVER - since 1994 - had a clients Credit Card or
Personal Information "stolen" or accessed from ANY of our
systems or offices!
General consumer
credit card usage policies:
1.
In most cases, a surcharge fee cannot be added to the
price of goods or services that you purchase on your credit
card. Here are questions to help determine if the fee
being charged is a surcharge.
- Is the fee
added regardless of whether you pay by cash or credit
card? If so, it is not considered a surcharge.
- Does the
merchant offer a discount if you pay cash? If so, this
is permitted.
2. Most credit
card companies prohibit a merchant from setting a minimum
or maximum purchase amount before they will accept your
credit card for payment of goods or services.
3.
When the credit card logo is displayed by a business to
show the card is welcome, the merchant must accept, without
discrimination, any valid credit cards presented for payment.
4.
The merchant cannot require additional identification
as a standard business practice when you use a credit
card for payment. There are a few exceptions, such as
when additional information is required to complete the
transaction. For example, a merchant will need your address
if goods are to be delivered to your home. They may require
a photocopy of your credit card front and back to further
authenticate card holder via an Internet transaction.
5.
As a general rule, in the event of disputed charges resulting
from a purchase from an Opals International Company such
as CustomFineJewelry.Com Sm ,
all transactions that are paid for with a credit or charge
card are subject to the Fair Credit Billing Act. For maximum
rights, should disputed charges arise, use a charge card
for your transaction. In the case of charges arising from
unauthorized use of a consumer's credit or charge card,
consumers are generally held liable only for the first
$50.
6.You will
receive a confirmation of your purchase order by e-mail.
Be sure to print a copy for your records. In addition,
you should know that the Federal Mail or Telephone Order
Merchandise Rule also covers orders made via the Internet.
This means that, unless stated otherwise, merchandise
must be delivered within 30 days, and if there are delays,
the company must notify you.
For
credit card usage policies relating to a specific credit
card, please contact the issuing bank or credit card company
directly.
In
addition, any disputes between Opals International Jewelers
and individual customers may result in possible arbitration
of the particular issue. We will do our best to help resolve
the concerns only after all avenues between Opals International
Jewelers and customer have been exhausted.
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